I have been observing the demise of the music industry since the old
Napster and other P2P networks came around. The power shifted from the
major label's hands to the consumer. Pandora's box has been opened -
consumers could now download music for free.
The beginning of
devaluing music CDs as a commercial entity in the minds of the consumer
started when the digital MP3 era arrived. CD tracks were converted to a
non-physical medium - an MP3 digital file. Consumers could no longer
hold the product. It became a product they could not touch in the form
of a record and did not have to go to the record store to buy. Every
major song released was shared on P2P networks for free. An album that
used to cost $15 now is considered a complete rip off in the minds of
music lovers. Why pay $15 for an album with only 2-3 songs worth
listening to? Then came single digital downloads, the Apple $0.99 per
song model and last but not least, the despicable DRM model. How about
the Rhapsody subscription model? That did not go that well either.
What
happened with CDs is obviously clear. When the CD replaced the
Cassette, most consumers could see the difference in audio quality and
ease of use, not to mention the disadvantages of tape wear and waiting
for tapes to rewind. Consumers thus replaced their old cassette
collections with CDs, thus contributing to inflated CD sales in the
1990s.
The major labels shot themselves in the foot by not
embracing technology and failing to figure out an innovative way to
generate future revenues for their old-school business model of selling
records. Instead, the did the opposite. They sued the hand that feeds
them - the consumer. Again, how can you compete with free? It is
impossible. The true answer to any Business Model is creating value in
the minds of the consumer and secondly creating an environment where
the consumer pays to obtain that value.
I was invited to UCLA as
a guest speaker at the music department where for the first time I
would give a sneak peak of Music.us to students, musicians and industry
professionals. I posed the first question to all in the audience: What
is your business model in regards to exploiting your music
commercially? I wrote on the blackboard all the answers that the class
gave me and I asked them what the average sale would be for each
revenue generation model they proposed. This was what they proposed to
me:
- CDs (Average Sale $10)
- Song Digital Downloads (Average Sale $0.99)
- Album Digital Downloads (Average Sale $9.99)
- Ringtones (Average Sale $1.99)
- Tickets (Average Sale $20)
- Merchandising (Average Sale $20)
- Licensing [Sync] (Average Sale $1000)
- Licensing [Mechanical] (Average Sale per Song $0.091)
- Licensing [Performance] (ASCAP / BMI / SESAC / PRO blanket license distribution)
There
was one thing that I noticed. For starters, no-one proposed new
alternatives on how to generate revenue. Secondly, everyone agreed upon
the pricing model. A digital download of a song is $0.99 and a CD
should be $10.
In my opinion, the pricing is wrong on both of
these items. How can you compete with FREE? The answer is you can not.
How can an independent artist generate revenues? That is the million
dollar question. On Music.us I decided to let all artists decide their
pricing model. However, I did select the default for digital albums to
be FREE with a little bit of a twist. I decided that the consumer is
given a choice to download the song/album for free with the option to
make a contribution to the band. People thought I was crazy for doing
that. Well, next thing you know Radiohead comes along and what do they
do? They release their album for FREE on their website with the option
to contribute to the band if the consumer wanted to.
Why did I
think the Radiohead experiment was critical? First of all, for the
first time the music industry could see that there are consumers out
there that are willing to pay EVEN if they are given the option to get
the album for free. Again, the key question is, what is the value of
the music in the minds of the consumer. Most fans chose to download it
for free. They would have done so anyway even if Radiohead chose to
charge them by just downloading it illegally on P2P. I think the
valuable lesson here is what the paying customer was willing to pay for
the album. The number was not $10 but it was $4. So in essence, it is
my belief that an album should not cost more than $5. Again, Pandora;s
new box was opened. The pricing model of the CD was wrong from the
beginning and consumers have once again shown that they are willing to
pay for something but at their terms and at a price they agree to. In
the pre-digital download era, consumers had no choice but pay. Now they
have a choice to pay at their price they want, or they would get it
through other means such as P2P for free.
Another reason why
music record sales are down is because consumers have found other
activities to spend their time and money on, for example video games.
However the truth be heard. Never in the history of mankind has music
been consumed more than it has been today. Digital music players
(anyone heard of the iPod?), car audio systems, home stereos and last
but not least mobile devices such as the iPhone and the Nokia N95 8GB
are a reality. We are consuming more and more music than ever before.
Not only that, traditional distribution is slowly becoming irrelevant
given the new host of outlets an independent band can go to in order to
push their music (YouTube.com, MySpace.com, FaceBook.com and the list
goes on). Online TV stations will become a new source of revenue
generation in terms of licensing songs. No longer will a band need to
be on terrestrial radio or cable TV to be noticed.
In my
opinion, if you are that good, people will notice even if you give your
music out for free. Music has become a slight loss leader when it comes
to the overall revenue generation model. Music is being used to dig
into other higher-paying sources of revenue such as touring,
merchandising and licensing. The issue with most independent artists is
that nobody knows them. If you are that good they will notice and they
will pay if they say value in your music. For example, John Mayer put
his music on the P2P networks for free. He got noticed and fans spread
the word out about him like a viral infection. I know I paid $300 to go
see him live. He could care less if I owned all his albums. But I did
buy a $30 T-Shirt. I was working out at the gym and heard one of his
songs on the radio. I even heard some of his songs in a commercial and
on the TV.
The moral of the story for me is that, if you are
that good, people will notice. So that is why I always said to
independent artists to get their music out for free so at least people
can put their songs on their digital devices and listen to them on a
consistent basis. If the songs stick to the consumers mind, that is
beyond valuable. You immediately invite them to make an additional sale
- a T-Shirt, a concert ticket. Next thing you know a Music Supervisor
selects your song for a TV show. The snowball effect has began. If you
do not let consumers get a hold of your music, a great opportunity
would be lost. Just like in advertising, people need to see or hear
your message anywhere from three to twenty times before they act upon
it. And, if you want to brand yourself and your music, then you need to
get it in front of your potential fans as often as possible. Customer
is king. Not sure the major labels got the memo though.
Music.us
is poised to be a full 360 model for artists to exploit their music
catalog and their artistry. They can choose their pricing model on
their digital distribution as well as merchandising. I have added a few
other revenue generation business models which I think will be
significant for an artist's success. These include:
- Customized Ringtones (Consumers can create customized ringtones)
- Ad Sharing (Artists get paid according to their click through traffic)
- Sponsorships (Artists can get sponsored by others on their page)
- Online Pay Per View (Artist can broadcast a performance live over the internet)
- Online licensing (Artist songs can be licensed online for use in TV/Ads/Movies/Games/Other)
- Paid Referrals (Artists are paid commission for every referral they create)
- On-Demand Merchandising
(No-inventory based merchandising. Artists can create their virtual
store by creating their designs. Fulfillment will be done by 3rd party)
- Contributions / Donations (Fans can choose to donate to their favorite artist)
- Session Player / Hired Musician (Musicians can get hired for a recording session or to perform at an event for a price)
- Lyrics / Tabs (Rights holders can exploit their copyrights by revenue sharing on advertisements displayed on their lyrics / tab pages)
- Competitions (Artists can win prizes / money in competitions)
The
truth is that there has never been a time when an artist has so many
avenues to pursue a career in music. While the superstardom era has
slowly been eroding, the opportunities for independent artists are
growing given the digital era. The ones who succeed will be the most
creative ones in both their artistry and their business management. Are
you ready for the new business models of music. Today is the future.
The real question is, what makes an artist different from all the
others out there? What is their unique selling proposition and what are
they doing different when it comes to marketing themselves and
spreading the word out about their music like a virus? If it is not
contagious enough then there is probably nothing there. My opinion on
the matter is still firm. If you are that good, people will notice. So
get the music out!